For questions:

Contact your TAC HEBP Employee Benefits Marketing Specialist listed below by email or calling (800) 456-5974:

Northeast Texas & Northwest Texas: Kim Crippen

Southeast Texas & Southwest Texas: Kelly Kolodzey

View territory Map of health and employee benefits coverage areas for all the Texas Counties.

TAC HEBP Employee Benefits Specialists:

Northeast Texas: Jerome Hill
Northwest Texas: Melissa Lopez

Southeast Texas: Lauren Henry
Southwest Texas: Ernesto Martinez

Supervisor of Employee Benefits Specialists:

Maria Castillo

Additional contact information:

Group Health:
BCBSTX Customer Service: (800) 521-2227

Caremark Customer Service: (800) 552-8159

Retiree Medical:
Monumental Customer Service: (800) 752-9797

Silverscript Customer Service: (888) 512-8939

Aetna Customer Service: (800) 282-5366

All other inquiries:
Contact the Employee Benefits Department at Texas Association of Counties:

P.O. Box 2131
Austin, Texas 78768-2131

(800) 456-5974 Toll Free
(512) 478-8753 Main
(512) 481-8481 Secured Fax