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February 15-17, 2006

Course Description

Court Support Personnel are the court’s direct contact with the public. The public for the most part, form their initial opinions of the court through interactions with court support personnel. Educational and developmental courses prepare court staff to foster positive attitudes within the courts, and to provide expert customer service.

Objectives

After completing this course, participants will be able to improve their knowledge of

• Computer Forensics
• County Information Resources Agency (CIRA)
• Personality Profiling
• Managing Stress and Conflict
• Open Meetings and Handling Open Records Requests
• Judicial Legislative Update
• Managing the Criminal Court Docket
• Mental Commitments
• Judicial Ethics and Elections
• Records and Paper Management

Reimbursement

County court assistants and staff will be reimbursed at state approved rates for allowable travel, lodging and meal expenses. A county may send more than one person.  The conference is limited to 200 participants

Who Should Attend?

County judges’ secretaries, administrative assistants, and court assistants.