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March 17 - April 10, 2008

In-Depth Look at Employment Issues

Presented by the Texas Association of Counties

Educational Co-Sponsor: Correctional Management Institute of Texas
at Sam Houston University

Course Description
Workplace problems and complaints are common issues for all supervisors. These complaints can cause serious risk and liability for your county. This course will give you practical processes to investigate and resolve complaints and problems. It is essential that supervisors act quickly when receiving an employee complaint.  Making the wrong decision can land your county in big legal trouble and cost your county money. We will also discover how to control cost and liability for unemployment claims. In addition, we will have an update on the latest trends in workers' compensation. 

Objectives
After completing this course, participants will be able to:

• Understand when to investigate an employee complaint.
• Understand why investigating a complaint is important from a liability viewpoint.
• Understand how to select the right investigator.
• Understand the steps needed to plan an internal investigation.
• Understand proper witness interviewing techniques.
• Understand how to gather and evaluate the witness statements.
• Use the skills practiced during interactive exercises to minimize litigation and liability in your county.
• Understand how to control your unemployment costs.
• Understand how to prepare for an unemployment hearing.
• Understand the latest trends and exposures in worker’s compensation

Who Should Attend?
Elected county officials, management staff and department heads