WE ALL LEARNED FROM THE MOVIE FOREST GUMP: "Life is like a box of chocolates. You never know what you'll get." In the same way, insurance policies can be, but shouldn't be, full of surprises when a county has a claim. By devoting some time to understanding what's in a county's insurance coverage contract, officials can know when to expect a cherry, or a nut.

The Texas Association of Counties' field representatives frequently hear the statement, "I hate insurance" from our members, probably because insurance is not only confusing but expensive and sales pitches often seem contradictory. It is easy to have rampant confusion set in anytime the county is faced with making a decision based solely on what the salesperson presents in his or her pitch.
Let's resolve some of this confusion by answering a few frequently asked questions about public official liability insurance, for example.
WHAT IS IT?
Public official insurance is a form of professional liability insurance or errors
and omissions coverage specifically designed to treat some of the exposures
facing public officials. Simply put, this coverage provides payments for legal
defense and any claims that result when county officials get sued because somebody
thinks they screwed up while acting in their official capacity.
WHAT DOES IT COVER?
Its intent is to pay on behalf of the insured the defense costs and damages
for suits alleging wrongful acts by public officials. Wrongful acts is a broadly
defined term in most policies usually including error or misstatement, neglect
or breach of duty, discrimination, violation of civil rights and employee hiring
and firing, just to name a few.
WHO IS COVERED?
In most cases the named insured include:
WHAT IS NOT COVERED?
Exclusions usually include bodily injury, sickness, assault or battery, disease
or death, fraud, generally all things of a law enforcement nature (i.e. false
arrest, excessive use of force, improper service of process, etc.), criminal
acts, pollution and when one insured sues another insured. These exclusions
appear here because they are usually covered in another type of insurance policy.
There may be other exclusions as well, so this is where spending time reading
your policy becomes important..
WHEN DOES COVERAGE APPLY?
These policies are usually written on a "claims made" form, which means that
the wrongful act must have happened on or after the "Retro Active Date" RAD
(normally the first day you buy a claims made policy) and the claim must be
filed during the policy period. Can you taste the chocolate? Don't let this
language throw you off. The above diagram may help:
If the wrongful act happened before the RAD it doesn't matter when you turn the claim in, there is no coverage. If the wrongful act happened after the RAD but the claim gets filed after the policy expires – still no coverage unless the renewal is a "claims made" policy and the RAD is before the act. Solution: make sure your policy has a RAD dated way back in the past and always renew a "claims made" with a "claims made" policy in the same company if possible.
DOESN'T MY BOND DO THE SAME THING FOR ME?
No.This is not a bond for faithful performance. Rather it is a liability policy
to provide legal defense and pay damages for suits brought against public officials.
A Public Official Bond is usually written for an amount far less than a Public
Official Liability policy.
HOW MUCH SHOULD I BUY?
That is the $64,000 question. These limits for this type of policy are expressed
as a "per claim" and "aggregate" amount. This means that any one claim is subject
to a limit regardless of how many insureds or claimants are involved in it,
and the policy will only pay out until its total limit is used up for several
claims.
These settlements are rare, but when they do happen, they are large enough to make front page headlines. Officials should consider several aspects, including the value of an individual's or county's reputation. Also, if a successful plaintiff is entitled to one of these big settlements, where does the county want the money to come from?
ARE ATTORNEYS FEES A PART OF MY LIMIT OR ARE THEY SEPARATE?
It depends on how the policy is written. An official can usually determine this
by reading the section titled Defense, Definitions or sometimes in an Endorsement.
If your contract does not state where defense costs are allocated, ask the county's
provider and get the answer in writing. This policy is the county's best source
for funding a successful defense if and when a suit is filed. Make sure the
legal costs don't exceed the policy's limits before the conclusion of this usually
lengthy and expensive trial.
WHY DO THE POLICIES VARY IN COST SO MUCH?
The old saying, "you usually get what you pay for" applies to this question.
The uninformed buyer may select the lowest cost policy only to find out later
about its advanced RAD, lower limit (which included attorney fees) or an exclusion
for coverage such as, employment practices or discrimination claims. The time
to find those limitation is before the county buys. This is not to say that
the highest cost policy is the best nor the lowest cost policy is deficient.
Officials should just know what questions to ask and make sure they clearly
understand the answer.
CONCLUSION:
Insurance is expensive and enigmatic but critically necessary to survive in
this era of litigious entitlement. Officials can confidently purchase this product
by just knowing the right questions to ask and not giving up until they are
satisfied with the answer. Be sure to ask for a specimen policy to read before
the decision is made and always deal with a broker the county is familiar with.
Do the homework first to eliminate the surprise (cherry or nut?) later.