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County Magazine

Advice on how to manage customer conflicts and create a service of culture.



November / December 2009
Volume 21, Number 6

Read the award-winning magazine serving Texas counties

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Features  
Annual Conference Turning Anger Around
Experts give advice on managing cus-tomer conflicts and creating a service culture
  Made by Officials, Matching Ends
TAC President J.D. Johnson uses the insights of dominoes in politics and life
This is Your Land, This is Our Land Texas Counties Embrace Healthy County
Upper manage-ment support essential to employee well-ness program’s success
  The Innovator’s Playbook Lining Up the Science Behind Eyewitness Identifications
Keys to cultivating ideas in the public sector
  • Outside City Limits
    Legislature gives counties new options for ensuring unincorporated homes meet standards
    Departments


Archives
To view issues from 1997 through 2009, visit the County magazine archives.



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