Employment Opportunities

Thank you for your interest in employment opportunities with the Texas Association of Counties (TAC).

Who Is TAC?

TAC provides member-driven services and resources to all 254 Texas counties, including more than 4,600 county officials. In short, we help county government function more efficiently, allowing officials to deliver better value to local taxpayers. TAC employees serve those who serve their community. Learn more about our member services.

Thank you! We look forward to connecting with you.

Enterprise Systems Administrator

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Enterprise Systems Administrator position. Primary responsibilities are to develop and oversee the design, implementation, and support of the Texas Association of Counties’ (TAC) network and systems infrastructure.  Perform research and analysis to provide resolution for complex technical issues related to TAC’s network. Serve in a key role in system uptime, security, and disaster recovery initiatives. May require evening and weekend work.

The Enterprise Systems Administrator will be expected to:

1. Develop and oversee the design, implementation, and support of the TAC’s network and systems infrastructure.  Required to monitor and enhance infrastructure health.
2. Required to work independently to perform advanced troubleshooting for complex technical problems including servers, storage, security issues, network architecture, and applications. Perform research and analysis to provide resolution for complex technical issues related to TAC’s network.
3. Develop system, network, and application implementation plans and testing procedures to ensure high availability of critical systems. Maintain TAC’s server and network environments by testing and deploy OS patches and firmware updates.
4. Configure, deploy, and support various solutions currently including (1) VMWare vCenter, Horizon, and NSX; (2) Converged infrastructure; (3) Microsoft Office 365; (4) Intrusion prevention and content filtering; and (5) VoIP telephony.
5. Provide timely remote and in-person technical support to customers for various technical issues and act as a subject matter expert to TAC end users as needed. Serve as an escalation point and assist the End User Support team as needed.
6. Required to thoroughly document and diagram configurations and changes to network and server environments, using divisional work tracking protocols.
7. Comply with division process and procedures, including updating help desk ticket status, documenting solutions and configurations, and change management.
8. Mentor and support fellow IT team members.
9. Understand and support TAC’s IT strategies and stay current with technology trends.
10. Perform other duties as assigned.

Experience / Education Requirements

• Bachelor’s degree in computer science, information systems, or other applicable field preferred.
• A minimum of five years’ experience designing, implementing, and supporting enterprise environments required.
• Preferred certifications:
  • Microsoft Certified Solutions Associate (MCSA)
  • VMWare Certified Professional (VCP)
  • Systems Security Certified Practitioner (SSCP), Security+ CE
  • Cisco Certified Network Associate (CCNA) or Professional (CCNP)

Other Skills & Abilities

• Must be able to explain complex IT concepts in simple terms to end users and to promote a high level of customer satisfaction through proper telephone etiquette and responding with an appropriate amount of urgency to system issues.
• Must be able to diagnose and resolve technical issues across a variety of hardware, software, and networks, including:
• Microsoft Windows Server and desktop Operating Systems
• Virtual Desktop Infrastructure
• Linux servers
• Virtualization technologies (VMWare, Hyper-V, etc.)
• Office 365, SharePoint Online, Exchange Online
• On-premise Active Directory, Azure Active Directory
• Backup Solutions and Applications
• VoIP telephony
• Networking and Configuration (Wireless, LAN, WAN, Security)
• Requires excellent communications skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic, and educational backgrounds.
• Requires a high degree of professionalism in representing TAC in contact with members, vendors, and others.
• Familiarity with scripting languages such as Python, PowerShell, and Bash preferred.
• Must function independently with minimal supervision.
• Must be able to maintain confidentiality.
• Must be proficient in use of personal computer and Microsoft Office products including Outlook, Excel, Word, and PowerPoint.

Salary Range is $80,000-90,000

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Member Services and Underwriting Specialist

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Member Services and Underwriting Specialist position. Primary responsibilities are to provide organizational support to Texas Association of Counties Risk Management Services (RMS) Underwriting and Members Services division and Risk Management Pool (TAC RMP) members. Assist with member notifications, renewals and coverage adjustments associated with the TAC RMP’s Property, Liability and Workers’ Compensation programs. Coordinate with division staff to deliver services to TAC RMP members.  Maintain division documentation in TAC’s records retention system and RMS’s risk management information system.

The Member Services and Underwriting Specialist will be expected to:

1. Prepare and distribute timely monthly TAC RMP renewals for liability coverages and annual TAC RMP renewals for Property and Workers’ Compensation coverages. Prepare loss run reports for liability and Property coverage renewals.
2. Review and import issued renewal documentation into TAC’s record retention system.
3. Request and track jail inspection and variance reports from TAC RMP members.
4. Support member services and underwriting staff with maintaining, reviewing and processing member requests as needed and maintain contacts related to TAC RMP roles.
5. Maintain and review Interlocal Agreements, Declarations, member contracts, applications and certificates of coverage in risk management information system (RMIS) shared file drive and TAC’s records retention system.
6. Coordinate distribution of all Underwriting and Member Services division mail and faxes.
7. Coordinate TAC RMP activities in RMIS with Financial Services department, including check requests, financial reconciliations, and weekly invoices.
8. Perform other duties as assigned.

Experience / Education Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s in Business Administration or related discipline preferred.
• Minimum of five years’ experience in commercial insurance organizational support role is preferred.

Other Skills & Abilities

• Position requires excellent time management, attention to detail and record keeping.
• Must develop and demonstrate proficiency in the risk information management system.
• Position requires excellent communication skills, both written and verbal, and the ability to relate to persons from varying economic, educational, and cultural backgrounds.
• Position requires a high degree of professionalism in representing TAC in significant contacts with elected officials, members, and others.
• Must be proficient in use of personal computer and Microsoft Office.
• Must be able to function in a fast paced environment with a high degree of efficiency, accuracy and demonstrate the ability to self-manage tasks and requests.

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Please send cover letter, salary requirement and resume to Human Resources. No phone calls, please.

Texas Association of Counties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.