Employment Opportunities

Thank you for your interest in employment opportunities with the Texas Association of Counties (TAC).

Who Is TAC?

TAC provides member-driven services and resources to all 254 Texas counties, including more than 4,600 county officials. In short, we help county government function more efficiently, allowing officials to deliver better value to local taxpayers. TAC employees serve those who serve their community. Learn more about our member services.

Thank you! We look forward to connecting with you.

Claims Litigation Examiner

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for a Claims Litigation Examiner position. The Claims Litigation Examiner is responsible for all aspects of claims examination, from coverage verification to closure, for Public Official and Law Enforcement Liability coverages issued by the TAC Risk Management Pool (TAC RMP) as set forth in the Claims Standards & Procedures.  Requires frequent and professional communication, both written and verbal, with Risk Management Services (RMS) staff, TAC RMP members, reinsurer, and vendors.  Some travel required.

The Claims Litigation Examiner will be expected to:

1. Investigate coverage and assess liability issues based on review of applicable coverage document, endorsements, laws and related information for TAC RMP’s Public Officials and Law Enforcement Liability coverages in compliance with the RMS Claims Standards and Procedures.
2. Recommend and supervise defense counsel in compliance with the Litigation Management Guidelines, develop effective and responsible defense strategies, negotiate settlements, and make payment recommendations. 
3. Initiate and monitor cost recovery action as appropriate, including subrogation, restitution, and reinsurance recovery.
4. Attend claims-related events such as mediations, arbitrations, settlement conferences, and trials. 
5. Monitor ongoing claims for reinsurance reporting requirements in accordance with established guidelines and provide reports to TAC RMP’s reinsurers, the Legal Liability Claims Supervisor and Claims Division management.
6. Participate in RMS Department teams and provide assistance to coworkers and service TAC RMP members as requested. 
7. Attend TAC-sponsored and TAC-affiliated member organization conferences and other events as assigned.  May be required to speak and present trainings.
8. Perform other duties as assigned.

Experience / Education Requirements

• Bachelor’s degree in business, risk management or related field preferred; or high school diploma or equivalent and a minimum of two years’ experience adjusting litigated liability claims required.
• A minimum of two years’ experience adjusting litigated liability claims required.
• Texas Department of Insurance all lines adjuster’s license required.
• Knowledge of state and federal court proceedings required, county governance, and the law related to insurance coverage, employment, civil rights and tort claims preferred.
• Associate in Claims (AIC) or Senior Claims Law Associate (SCLA) or other claims-related designation preferred.

Other Skills & Abilities

• Excellent communications skills, both written and verbal, and the ability to relate to persons from varying economic, educational, and cultural backgrounds required.
• High degree of professionalism in representing TAC and TAC RMP in significant contacts with elected officials, members, and others required.
• Must demonstrate knowledge of professional legal liability coverages and develop understanding of ongoing changes in liability issues under state and federal law.
• Must demonstrate proficiency in the use of personal computer and Microsoft Office.
• Must have or develop proficiency in department’s risk information management system (RMIS).
• Must function independently with minimal supervision.
• Excellent time management, attention to detail and record keeping required.  Must be able to function in a fast-paced environment with a high degree of efficiency, accuracy and the ability to prioritize tasks and requests.
• Valid Texas driver’s license and a good driving record required; must be able to drive.

Physical Requirements

• May be required to remain in a stationary position for extended periods of time.
• May be required to stand, bend, kneel, reach or squat occasionally for extended lengths of time.
• May be required to climb stairs.
• May be required to lift or move boxes and designated TAC equipment, up to 25 pounds.
• May be required to travel occasionally.

LIMITATIONS AND DISCLAIMER:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Enterprise Systems Administrator

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Enterprise Systems Administrator position. Primary responsibilities are to develop and oversee the design, implementation, and support of the Texas Association of Counties’ (TAC) network and systems infrastructure.  Perform research and analysis to provide resolution for complex technical issues related to TAC’s network. Serve in a key role in system uptime, security, and disaster recovery initiatives. May require evening and weekend work.

The Enterprise Systems Administrator will be expected to:

1. Develop and oversee the design, implementation, and support of the TAC’s network and systems infrastructure.  Required to monitor and enhance infrastructure health.
2. Required to work independently to perform advanced troubleshooting for complex technical problems including servers, storage, security issues, network architecture, and applications. Perform research and analysis to provide resolution for complex technical issues related to TAC’s network.
3. Develop system, network, and application implementation plans and testing procedures to ensure high availability of critical systems. Maintain TAC’s server and network environments by testing and deploy OS patches and firmware updates.
4. Configure, deploy, and support various solutions currently including (1) VMWare vCenter, Horizon, and NSX; (2) Converged infrastructure; (3) Microsoft Office 365; (4) Intrusion prevention and content filtering; and (5) VoIP telephony.
5. Provide timely remote and in-person technical support to customers for various technical issues and act as a subject matter expert to TAC end users as needed. Serve as an escalation point and assist the End User Support team as needed.
6. Required to thoroughly document and diagram configurations and changes to network and server environments, using divisional work tracking protocols.
7. Comply with division process and procedures, including updating help desk ticket status, documenting solutions and configurations, and change management.
8. Mentor and support fellow IT team members.
9. Understand and support TAC’s IT strategies and stay current with technology trends.
10. Perform other duties as assigned.

Experience / Education Requirements

• Bachelor’s degree in computer science, information systems, or other applicable field preferred.
• A minimum of five years’ experience designing, implementing, and supporting enterprise environments required.
• Preferred certifications:
  • Microsoft Certified Solutions Associate (MCSA)
  • VMWare Certified Professional (VCP)
  • Systems Security Certified Practitioner (SSCP), Security+ CE
  • Cisco Certified Network Associate (CCNA) or Professional (CCNP)

Other Skills & Abilities

• Must be able to explain complex IT concepts in simple terms to end users and to promote a high level of customer satisfaction through proper telephone etiquette and responding with an appropriate amount of urgency to system issues.
• Must be able to diagnose and resolve technical issues across a variety of hardware, software, and networks, including:
• Microsoft Windows Server and desktop Operating Systems
• Virtual Desktop Infrastructure
• Linux servers
• Virtualization technologies (VMWare, Hyper-V, etc.)
• Office 365, SharePoint Online, Exchange Online
• On-premise Active Directory, Azure Active Directory
• Backup Solutions and Applications
• VoIP telephony
• Networking and Configuration (Wireless, LAN, WAN, Security)
• Requires excellent communications skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic, and educational backgrounds.
• Requires a high degree of professionalism in representing TAC in contact with members, vendors, and others.
• Familiarity with scripting languages such as Python, PowerShell, and Bash preferred.
• Must function independently with minimal supervision.
• Must be able to maintain confidentiality.
• Must be proficient in use of personal computer and Microsoft Office products including Outlook, Excel, Word, and PowerPoint.

Salary Range is $80,000-90,000

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Learning and Development Manager

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Learning and Development Manager position. Primary responsibilities are to provide vision, direction and overall strategy for TAC’s learning system(s) that support the organization’s needs. Responsible to plan, integrate, implement, manage, and maintain TAC’s first Learning Management System (LMS), including leading efforts in process creation, cross-collaboration, user and content management, and support. Position will develop and maintain solid relationships with other department stakeholders to ensure alignment and best practices are utilized, including a consistent, well-built, and usable learning environment. Responsible to develop and deliver analytic reports that support continued learning, growth, and overall user experience.

The Learning and Development Manager will be expected to:

1. Plan, develop, implement and maintain an enterprise-wide Learning Management System including: (1) Gathering business requirements from all departments; (2) Collaborate with stakeholders across multiple teams to inform, prepare and assist in the review, testing and implementation of LMS, future system upgrades, activating new functionality or system integrations; (3) Build specific LMS configurations based on the organizations specifications; (4) Implement a content management strategy inclusive of monitoring and testing newly published online courses and materials within the LMS; (5) Provide support in troubleshooting and seeking solutions to complex issues related to course design and LMS configuration; (6) Editing to content and design; (7) Final publishing to LMS; and (8) Develop system for version control and archiving of learning content.
2. Develop and maintain LMS training including: (1) Provide training to staff as appropriate; (2) Document workflows to facilitate the creation, management, and distribution of content; and (3) Written LMS processes and procedures.
3. Collaborates with IT to: (1) Ensure LMS is aligned with TAC’s Enterprise Architecture roadmap; (2) Ensure LMS integrates with TAC’s network and security environment; (3) Manage LMS licenses and systems permission requests; and (4) Develop LMS technology budget – including planning, forecasting, tracking, and invoice management.
4. Responsible for the administrative and end user support of LMS and provide ongoing systems support to provide optimal learning management performance to support business needs.
5. Provide both standard and custom reporting to department stakeholders, including compiling and analyzing reports based of published content and user information.
6. Perform other duties or special projects as assigned.

Experience / Education Requirements

• Bachelor’s Degree in instructional design, graphic design, user experience design, instructional technology, business, or related field is required.
• A minimum five years’ experience administering a Learning Management System including design, configuration, and support.
• Experience and understanding of eLearning standards including SCORM (Sharable Content Object Reference Model), AICC (Aviation Industry CBT Committee) and xAPI (Experience Application Programming Interface).
• Experience with content design and/or content management experience, including UI/UIX (User Interface / User Interface Extensibility).

Other Skills & Abilities

• Knowledge of design principles, patterns, and latest design trends with a strong eye for web typography, color and layout.
• Knowledge of the practical capabilities of HTML/CSS/JS (Hypertext Markup Language / Cascading Style Sheets / JavaScript).
• Position requires being highly technology literate, including quickly learning new applications and tools.
• Position requires project management capabilities, including effective change management.
• Position requires excellent communication skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic and educational backgrounds including the ability to present and effectively communicate to executive-level staff.
• Strong interpersonal, customer relationship/partnership and influence skills to facilitate the implementation of efficient business processes supported by technology across all departments, including effectively leading change, originating ideas and championing and gaining commitment.
• Position requires excellent leadership skills, including team building, mentoring and focus under pressure and the ability to consider upstream and downstream process impacts and implications.
• Must demonstrate strong organizational, analytical and problem solving skills in evaluating situations, making recommendations and taking prompt, effective corrective action including the ability to develop and maintain detailed project plans that include milestones, tasks, and target dates of completion.
• Position requires a high degree of professionalism, confidentiality, and courtesy in representing the department, both internally and in its contacts with members and vendors.
• Excellent time management and prioritization skills required. Must be highly organized and pay attention to detail.

Please send cover letter, salary requirement and resume. No phone calls, please.

Print & Mail Technician (Full Time)

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Print & Mail Technician (full-time) position. Primary responsibilities for this full-time position will be to assist with print projects including production and delivery of print material, collating, printing, copying, binding, and mail services. Required to produce materials through all stages of the project lifecycle and working across multiple teams to create deliverables that achieve TAC’s communication goals.

The Print & Mail Technician (full-time) will be expected to:

1. As directed by the Print Services Manager or Print Services Supervisor, assist in the production and distribution of print material and projects for internal and external customers, including TAC-affiliate organizations and building tenants, including layout, printing, binding and shipping or delivery. Coordinate delivery and mailing of finished materials and projects.
2. Perform TAC-wide daily mail and package deliveries and pickup.
3. Required to review and analyze assigned division projects to assist with reporting on division operations, including daily tracking of time and supplies for assigned projects.
4. Setup and coordinate individual or bulk mail projects in compliance with United States Postal Service (USPS) requirements.
5. Assist with routine maintenance on print and mail equipment and compliance with manufacturer’s recommendations for proper use.
6. Operate TAC vehicles and machinery, including pallet jacks and paper delivery trucks, as necessary for transportation or delivery of print projects. Comply with all safety regulations and division policies.
7. Provide customer service for TAC members, staff, and division customers.
8. Perform other duties as assigned.

Experience / Education Requirements

• High school graduate or equivalent with a minimum of three years’ experience in print, bindery and mail production. USPS mailing methods experience preferred.

Other Skills & Abilities

• Position requires excellent communication skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic and educational backgrounds.
• Must be proficient in use of personal computer and Microsoft Office products.
• Must function independently with minimal supervision.
• Excellent time management and record keeping required.
• Valid Texas driver’s license and good driving record required; must be able to drive.

Please send cover letter, salary requirement and resume. No phone calls, please.

Senior Implementation Project Manager

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Senior Implementation Project Manager position. Primary responsibilities are to develop, oversee and manage internal projects related to the Texas Association of Counties’ (TAC) enterprise-wide software applications and infrastructure. Conducts planning, collaboration, and coordination activities with project teams and stakeholders from all aspects of the business. Works with business partners and suppliers to effectively manage project budgets and schedules.

The Senior Implementation Project Manager will be expected to:

1. Leads IT project scoping, requirements gathering, and planning efforts for all enterprise-wide software application implementations, including infrastructure needs. Oversees projects through their entire life cycle.
2. Develops documentation, processes, and measurements related to IT project governance, visibility, and performance. Ensures the creation, documentation, and publishing of project artifacts, including schedules and risk registers.
3. Maintains project budgets, timelines, progress, and addresses risks using industry recognized practices and tools. Collaborates with IT Procurement and Purchasing to ensure partners and suppliers produce on-time deliverables.
4. Builds and maintains relationships with personnel, stakeholders, and executive management. Produces regular reports regarding project status, risks, and costs.
5. Conducts post-mortem project reviews and produces reports documenting lessons learned and promoting continuous process improvement.
6. Perform other duties as assigned.

Experience / Education Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field required.
• A minimum of five years’ experience in IT project management required.
• Project Management Professional (PMP) certification preferred.
• Must be proficient with a variety of software, including:
  • Microsoft Office, Project, and Visio
  • Atlassian Confluence, Jira, and Trello
  • Presentation tools such as PowerPoint and Prezi

Other Skills & Abilities

• Strong interpersonal skills both remotely and in-person required; must be able to communicate with customers effectively and respectfully.
• Requires excellent communications skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic, and educational backgrounds.
• Must function independently with minimal supervision and be detail oriented with the ability to identify and troubleshoot problems efficiently

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Please send cover letter, salary requirement and resume to Human Resources. No phone calls, please.

Texas Association of Counties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.