Employment Opportunities

Thank you for your interest in employment opportunities with the Texas Association of Counties (TAC).

Who Is TAC?

TAC provides member-driven services and resources to all 254 Texas counties, including more than 4,600 county officials. In short, we help county government function more efficiently, allowing officials to deliver better value to local taxpayers. TAC employees serve those who serve their community. Learn more about our member services.

Thank you! We look forward to connecting with you.

Communications Specialist

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Communications Specialist position. Primary responsibilities are Responsible for developing communications strategies, content and messaging for various print and digital communication materials. Manages communications projects from development of strategy to measurements of results. Collaborates to ensure that TAC’s websites are accurate and user friendly. Directs or assists in development and implementation of TAC social media strategies and related digital marketing efforts. Required to develop understanding of client needs and actively manage assigned accounts. Some travel is required

The Communications Specialist will be expected to:

Collaborates with Communications staff and internal and external clients to develop elements of communication projects using effective and compelling storytelling techniques. Projects include publications, campaigns, promotional materials, newsletter and magazine articles, annual reports, website content, brochures, and content for TAC’s social media and intranet. Establishes and maintains relationship with subject matter experts in the development of content through the use of focus groups and editorial boards.

Develops original content for communications projects, including material for publication, using journalistic interviews, analysis of events relevant to local government and TAC operations, and other appropriate activities.

Responsible for managing communications projects as assigned, including identifying client requirements, project team management and compliance with production delivery deadlines.

Works with design team to create complementary visual elements for all communications channels, including photographs and graphic design.

Collaborates with division staff and clients in managing all elements of communications projects directed at both internal and external audiences, including needs assessment, planning and development, information gathering, project timelines, tracking, and status reports. Ensures public relations, communications and marketing efforts are coordinated and support communications plan objectives designed to meet organizational goals.

Collaborates with staff and internal and external clients to ensure the timeliness, accuracy, usability and depth of TAC website content.

Develops and maintains TAC’s brand and style guidelines and provides guidance to TAC staff on implementation and ongoing use.

Directs activity of outside graphic designers, print and photo contractors and freelance writers when appropriate.

Assists with special requests for project development, production and implementation.

Identifies opportunities for new or innovative projects and develop plans for design and execution.

Responsible for development of strategies to assist TAC and its members in using social media, including writing and producing e-mail communications.

Performs other duties as assigned

Experience / Education Requirements

Bachelor’s degree in communications, journalism or related field required.

Minimum five years’ experience in a communications-related field, including media, publications, public relations, advertising or journalism. Experience in developing communications about public policy, health and/or property and casualty insurance preferred.

Other Skills & Abilities

Competency with photography and video equipment and photography/video production skills preferred.

Proficiency with Search Engine Optimization and use of analytics strongly preferred.

Must be proficient in use of personal computer and Microsoft Office products including: Word, Excel, and PowerPoint. Proficiency in Adobe Creative Suite, email marketing services and content management systems preferred.

Position requires excellent communication skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic and educational backgrounds.

Position requires a high degree of professionalism in representing TAC in significant contacts with elected officials and members.

Must function independently with minimal supervision.

Excellent time management and record keeping required.

Valid Texas driver’s license and good driving record required; must be able to drive

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Enterprise Architect Manager

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Enterprise Architect Manager position. Primary responsibilities are to develop, implement, manage, and coordinate all aspects of the Texas Association of Counties’ (TAC) Enterprise Architecture (EA) program, including: (1) business architecture; (2) information architecture; (3) solutions architecture; (4) technical architecture; and (5) security architecture. Required to enable TAC’s future-state business capabilities by supporting its organizational strategic goals to drive targeted business outcomes through the choice of programs, projects, and initiatives. Responsible for strategic development and ongoing management of system and application architecture roadmap. Ensure alignment of business and technology strategies to ensure optimal technology investments.

The Enterprise Architect Manager will be expected to:

Leads the development, implementation and coordination of TAC’s EA program, including: (1) business architecture, with a focus on guiding people, business process and organizational change; (2) information architecture, with a focus on the consistent sharing of information across the organization; (3) solutions architecture, with a focus on developing a direction for managing the portfolio of to-be solutions; (4) technical architecture, with a focus on evolving the technical infrastructure; and (5) security architecture, with a focus on managing information technology (IT) risk through the exchange of information between people, systems and processes.

Manages, coaches, and supervises assigned departmental staff. Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team, including training and professional development. Promotes a division culture and attitude that is proactive and focuses on client satisfaction.

Partners with technology staff, TAC management and internal stakeholders to effectively support TAC’s business objectives and work closely with internal teams to ensure alignment of TAC’s technology roadmap and execution strategy to meet organization and business goals.

Executes and manages initiatives assigned by TAC management, including cross-functional team leadership, emerging projects supporting business needs, and cross functional system integration.

Provides oversight and team leadership for project delivery involving a variety of technologies and ensures that the implemented solutions align with and support business strategies and requirements.

Required to develop, define, manage, and be accountable for the data and advanced analytics environments supporting TAC's functional reporting solutions, including making recommendations about the future landscape of application development and enhancements, business intelligence, and data solutions.

Performs other duties as assigned.

Experience / Education Requirements:

Bachelor’s degree in computer science, engineering, information technology, management information systems or related field required. Master’s degree in computer science or management information systems preferred.

A minimum of 10 years’ experience with solution delivery, architecture and managing enterprise IT applications, including design, implementation, delivery, troubleshooting and change management required.

A minimum of five years’ hands-on experience establishing enterprise architecture elements, roadmaps and design patterns and integrating enterprise architecture principles required.

Experience with Agile/Scrum development methodologies required. Project Management Professional (PMP) highly preferred.

Certification in enterprise architecture highly preferred (e.g. The Open Group Architecture Framework (TOGAF) , Zachman).

Other Skills & Abilities:

Knowledge of full-life cycle data warehousing, data exchange, data integration, data quality, data security and architectural principles of data integration.

Strong analytic and big picture capabilities in problem solving approaches that result in the successful delivery of tangible outcomes with significant business value.

Position requires excellent communication skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic, and educational backgrounds including the ability to present and effectively communicate to executive-level staff.

Strong interpersonal, customer relationship/partnership and influence skills to facilitate the implementation of efficient business processes supported by technology across all departments, including effectively leading change, originating ideas, and championing and gaining commitment.

Position requires excellent leadership skills, including team building, mentoring and focus under pressure and the ability to consider upstream and downstream process impacts and implications.

Must demonstrate strong organizational, analytical and problem-solving skills in evaluating situations, making recommendations and taking prompt, effective corrective action including the ability to develop and maintain detailed project plans that include milestones, tasks, and target dates of completion.

Position requires a high degree of professionalism, confidentiality, and courtesy in representing the department, both internally and in its contacts with members and vendors.

Excellent time management and prioritization skills required. Must be highly organized and pay attention to detail.

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Enterprise Systems Administrator

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Enterprise Systems Administrator position. Primary responsibilities are to develop and oversee the design, implementation, and support of the Texas Association of Counties’ (TAC) network and systems infrastructure. Perform research and analysis to provide resolution for complex technical issues related to TAC’s network. Serve in a key role in system uptime, security, and disaster recovery initiatives. May require evening and weekend work.

The Enterprise Systems Administrator will be expected to:

Develop and oversee the design, implementation, and support of the TAC’s network and systems infrastructure. Required to monitor and enhance infrastructure health.

Required to work independently to perform advanced troubleshooting for complex technical problems including servers, storage, security issues, network architecture, and applications. Perform research and analysis to provide resolution for complex technical issues related to TAC’s network.

Develop system, network, and application implementation plans and testing procedures to ensure high availability of critical systems. Maintain TAC’s server and network environments by testing and deploy OS patches and firmware updates.

Configure, deploy, and support various solutions currently including (1) VMWare vCenter, Horizon, and NSX; (2) Converged infrastructure; (3) Microsoft Office 365; (4) Intrusion prevention and content filtering; and (5) VoIP telephony.

Provide timely remote and in-person technical support to customers for various technical issues and act as a subject matter expert to TAC end users as needed. Serve as an escalation point and assist the End User Support team as needed.

Required to thoroughly document and diagram configurations and changes to network and server environments, using divisional work tracking protocols.

Comply with division process and procedures, including updating help desk ticket status, documenting solutions and configurations, and change management.

Mentor and support fellow IT team members.

Understand and support TAC’s IT strategies and stay current with technology trends.

Perform other duties as assigned.

Experience / Education Requirements

Bachelor’s degree in computer science, information systems, or other applicable field preferred.

A minimum of five years’ experience designing, implementing, and supporting enterprise environments required.

Preferred certifications:

Microsoft Certified Solutions Associate (MCSA)

VMWare Certified Professional (VCP)

Systems Security Certified Practitioner (SSCP), Security+ CE

Cisco Certified Network Associate (CCNA) or Professional (CCNP)

Other Skills & Abilities

Must be able to explain complex IT concepts in simple terms to end users and to promote a high level of customer satisfaction through proper telephone etiquette and responding with an appropriate amount of urgency to system issues.

Must be able to diagnose and resolve technical issues across a variety of hardware, software, and networks, including:

Microsoft Windows Server and desktop Operating Systems

Virtual Desktop Infrastructure

Linux servers

Virtualization technologies (VMWare, Hyper-V, etc.)

Office 365, SharePoint Online, Exchange Online

On-premise Active Directory, Azure Active Directory

Backup Solutions and Applications

VoIP telephony

Networking and Configuration (Wireless, LAN, WAN, Security)

Requires excellent communications skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic, and educational backgrounds.

Requires a high degree of professionalism in representing TAC in contact with members, vendors, and others.

Familiarity with scripting languages such as Python, PowerShell, and Bash preferred.

Must function independently with minimal supervision.

Must be able to maintain confidentiality.

Must be proficient in use of personal computer and Microsoft Office products including Outlook, Excel, Word, and PowerPoint.

Salary Range is $80,000-90,000

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Member Services and Underwriting Specialist

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Member Services and Underwriting Specialist position. Primary responsibilities are to provide organizational support to Texas Association of Counties Risk Management Services (RMS) Underwriting and Members Services division and Risk Management Pool (TAC RMP) members. Assist with member notifications, renewals and coverage adjustments associated with the TAC RMP’s Property, Liability and Workers’ Compensation programs. Coordinate with division staff to deliver services to TAC RMP members. Maintain division documentation in TAC’s records retention system and RMS’s risk management information system.

The Member Services and Underwriting Specialist will be expected to:

Prepare and distribute timely monthly TAC RMP renewals for liability coverages and annual TAC RMP renewals for Property and Workers’ Compensation coverages. Prepare loss run reports for liability and Property coverage renewals.

Review and import issued renewal documentation into TAC’s record retention system.

Request and track jail inspection and variance reports from TAC RMP members.

Support member services and underwriting staff with maintaining, reviewing and processing member requests as needed and maintain contacts related to TAC RMP roles.

Maintain and review Interlocal Agreements, Declarations, member contracts, applications and certificates of coverage in risk management information system (RMIS) shared file drive and TAC’s records retention system.

Coordinate distribution of all Underwriting and Member Services division mail and faxes.

Coordinate TAC RMP activities in RMIS with Financial Services department, including check requests, financial reconciliations, and weekly invoices.

Perform other duties as assigned.

Experience / Education Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s in Business Administration or related discipline preferred.

Minimum of five years’ experience in commercial insurance organizational support role is preferred.

Other Skills & Abilities

Position requires excellent time management, attention to detail and record keeping.

Must develop and demonstrate proficiency in the risk information management system.

Position requires excellent communication skills, both written and verbal, and the ability to relate to persons from varying economic, educational, and cultural backgrounds.

Position requires a high degree of professionalism in representing TAC in significant contacts with elected officials, members, and others.

Must be proficient in use of personal computer and Microsoft Office.

Must be able to function in a fast paced environment with a high degree of efficiency, accuracy and demonstrate the ability to self-manage tasks and requests.

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Receptionist

Position Overview

The Texas Association of Counties (TAC) is seeking a qualified person for Receptionist position. Primary responsibilities are required to answer, screen and direct incoming calls and greet visitors who are directed to the reception area at TAC’s offices. Take messages and field requests for information from callers to TAC switchboard. Maintain weekly in-house Event Center calendars. Perform administrative tasks, including database entry, drafting correspondence, and performing mail merges. Support TAC staff with various projects as needed.

The Receptionist will be expected to:

Answer, screen, and direct phone calls to staff and other entities as appropriate; take messages and field requests for information from callers to TAC’s switchboard.

Maintain weekly in-house Event Center calendars and post in all four elevators Friday afternoon for the following week.

Perform routine administrative tasks for Operations Department, including database entry, occasional drafting of correspondence, performing mail merges, and other projects as assigned.

Assist with contract workflow process, including providing updates of contract status and execution of proposals and contracts via DocuSign.

Assist with tracking and assignment of fleet vehicles.

(Non-essential) Maintain reception area to present a professional appearance, including replenishing materials used by visitors.

(Non-essential) Maintain 5th Floor break room, including coffee service and dishwasher.

Performs other duties as assigned.

Experience / Education Requirements

High school diploma or equivalent required.

Minimum of two years’ experience working in high call volume environment, including receptionist, call center or similar role.

Basic understanding of administrative and clerical procedures and systems required.

Other Skills & Abilities

Position requires excellent communication skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic and educational backgrounds.

Position requires a high degree of professionalism in representing TAC, internally via contacts with board members, elected officials and employees. Also externally via contacts with vendors and tenants.

Must be proficient in use of personal computer and Microsoft Office products, including Word, Excel and PowerPoint. Knowledge of SharePoint preferred.

Must demonstrate a proactive approach to problem-solving with strong decision-making skills.

Please send cover letter, salary requirement and resume to HR@county.org. No phone calls, please.

Please send cover letter, salary requirement and resume to Human Resources. No phone calls, please.

Texas Association of Counties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.