County Management & Risk Conference

April 10 - 12, 2019

Embassy Suites by Hilton San Marcos Hotel
1001 E. McCarty Lane
San Marcos, TX 78666

Thank you for your interest in the County Management & Risk Conference. Online registration has closed, but you may still register onsite. If you have questions or need more information, please contact Amy Lawson at (800) 456-5974.

Don’t miss this opportunity to learn how to reduce risk and prevent losses throughout your county’s operations. Hear the latest about health care reform and how employee wellness can affect your bottom line.
 

Host Hotel (HOTEL FULL)
Embassy Suites by Hilton San Marcos Hotel
1001 E. McCarty Lane
San Marcos, TX 78666

Please call the hotel directly at (512) 392-6450 to reserve your room and refer to the “Texas Association of Counties” room block. You can also book online here.

Rates
Single/Double: $149*
*Rates do not include 15% occupancy tax.

To be added to a wait list for a room at the Embassy Suites, please email Megan West. If you need to cancel a hotel reservation, please email Megan West so we may release it to a person on the wait list.

Parking
Self parking: Complimentary
Valet parking: $12 per night

Overflow Hotels
Courtyard by Marriott
625 Commercial Loop
San Marcos, TX 78666
(512) 359-7550
Room rate: $119.00
You can also book online.

Holiday Inn Express & Suites
900 Barnes Dr.
San Marcos, TX 78666
(512) 392-6355
Room rate: $109

TAC will reimburse overflow hotels up to a $149 room rate.

Members of TAC’s pools can be reimbursed for travel expenses incurred for this conference. A maximum of two people per county can be reimbursed. If more than two from a single county register, reimbursements will be provided on a first-come, first-served basis. TAC will reimburse the following:

  • A TWO-night stay at the Embassy Suites San Marcos Hotel, up to $149 per night for single/double occupancy; and

  • Travel expenses (airline, mileage, cab fare or car rental at airport) up to $300.

Note: No reimbursement for meals. Most meals will be provided during the conference. Receipts for lodging and airfare are required. Only members of TAC HEBP, TAC RMP and the TAC Unemployment Fund are eligible for reimbursement.​

To download printer-friendly version of the agenda, click here.

Wednesday, April 10
10 a.m.-5:15 p.m. Registration Open
Noon-1 p.m. Lunch (provided)
1-1:30 p.m. Welcome and Introductions
1:30-3 p.m. Choices to Ignite Your Radically Inspired Life
Mr. John O'Leary, Inspiration Speaker, Live Inspired
We live in a world where “accidental living” – mindlessly moving through routines, wasting countless hours on social media, or complaining about what’s wrong in our jobs, families and society – has become the norm. John O’Leary reminds us that just because we got out of bed this morning, does not mean that we are truly living. What would our day, impact and output look like if we lived a radically inspired life, every, single day? Living radically inspired means you learn from past mistakes, rise above challenges and thrive no matter the circumstances. No one embodies this more than O’Leary – who was nearly killed in a devastating fire at age nine. It’s your choice. Your life has much less to do with what happens to you, and much more to do with how you react to it.
3-3:30 p.m. Break
3:30-4 p.m. Fired — An HR Nightmare | Part One
Speakers: Mr. Michael Shannon, Risk Management Services Director, Texas Association of Counties
Mr. Robert Ruiz, Associate Director of Risk Management Services, TAC

What happens in Lone Star County when a newly elected official fires a long-time county employee shortly after taking office? He says she was running a side business at work. She says she was unjustly terminated for supporting his political opponent. During Part One, you’ll watch the story unfold with behind-the-scenes video, human resource (HR) legal issues, explosive media coverage and more. You’ll also learn how TAC RMP can help its members every step of the way during such situations.
4-4:15 p.m. Break
4:15-5:15 p.m. Here Today... Gone Tomorrow — A Guide for Hiring, Firing or Retiring
Speakers: Ms. Stacy Corluccio, Claims Manager, TAC
Mr. Rollie Ford, Human Resources Consultant, TAC
Moderator: Ms. Michele Arseneau, Human Resources Consulant, TAC

Do you have the secret to effectively navigate the employee onboarding and offboarding process? In this session, attendees will receive helpful tips and information to benefit your HR onboarding and offboarding policies and procedures. Additional discussion will detail how medical benefits and income come into play when an employee is injured while on the job or outside of work. Finally, the presenters will examine what to do when an employee resigns, retires or is terminated, and the effects on benefits and income.

4 Corners: Your County’s Response to Officer-Involved Shootings
Speakers: Ms. Robbie Barrera, Sergeant, Texas Department of Public Safety
Mr. Gary Henderson, Law Enforcement Consultant, TAC
Mr. Terry Pickering, Law Enforcement Consultant, TAC
Mr. Mike Thompson, Associate General Counsel, TAC
Moderator: Mr. Clem Zabalza, Risk Control Manager, TAC
This four corners session will explore a county’s response to an officer-involved shooting from FOUR distinct perspectives – county sheriff, Texas Ranger, public information officer and legal defense counsel. Attendees will hear how each of these can affect your ability to respond effectively to the event as well as to protect the county and its officials from liability, serious legal issues and the reputational perils that come from these events.

MISSION IMPOSSIBLE
Speakers: Ms. Lucia Espinoza, Underwriter, TAC
Ms. Kelly Flores, Underwriting and Member Services Manager, TAC
Mr. Todd Kisel, Risk Management Consultant, TAC
Ms. Lisa McCaig, Risk Management Consultant, TAC
Mr. Victor Uvalle, Risk Management Consultant, TAC
Moderator: Mr. Michael Shannon, Risk Management Services Director, TAC
Your Mission: Should you choose to accept it, is to ensure you have the tools, knowledge and resources to protect your county. During this session, you will work together to complete a mission that will assist you to understand how to analyze risk and exposure. To successfully complete your MISSION, you will work along with your peers and “TAC Secret Agents” to showcase that risk management can be MISSION POSSIBLE!

Discover The Magic Bullet: “I like to Move It Move It”
Speaker: Mr. Mark Zollitsch, Wellness Consultant, TAC
Moderator: Ms. Biral Patel, Wellness Consultant, TAC
This interactive session involves the audience in clapping and dancing, plus multiple stand-up-and-find-a-partner discussions. You will be able to identify one common fitness myth, identify two ways fitness impacts how you feel and your health, and identify and implement three practical ways to build in exercise during your workday or facilitate fitness for other county employees.

Facts about Pharmacy
Speaker: Mr. Thomas Nguyen, Clinical Account Executive, Navitus Health Solutions
Mr. Chris Sarver, Senior Client Services Executive, Navitus Health Solutions
Moderator: Ms. Kathy Davenport, Employee Benefits Consultant, TAC
Controlling pharmacy cost is critical to save on overall cost. We’ll talk about the Pharmacy Benefits Manager change to Navitus and how this change impacts the TAC Health and Employee Benefits Pool and its members.
5:15-6 p.m. Welcome Reception
7-9 p.m. TAC RMP Award Dinner (by invitation only)
Thursday, April 11
6:30-7 a.m. Fitness Activity
7:30 a.m.-5 p.m. Registration Open
7:30-8:30 a.m. Continental Breakfast
8:30-9:30 a.m. Six Pictures That Will Change How You Think About Your Health
Speaker: Dr. Tim Church, Chief Medical Officer, Naturally Slim
A picture is worth a thousand words, especially when it comes to maximizing your health. With six pictures, Dr. Church will simplify some very complicated physiological phenomena in hopes of changing your thinking about the role of exercise and weight loss in promoting healthy aging. The six pictures will explore the sneakiness of aging, illustrate that a little of exercise is a lot, examine weights versus aerobics, and explain whether non-responders truly exist.
9:30-9:45 a.m. Break
9:45-10:45 a.m. Workplace Violence and Assessing Threats: Awareness for Your County's Safety
Speakers: Ms. Michele Arseneau, Human Resources Consultant, TAC
Mr. Clem Zabalza, Risk Control Manager, TAC
Moderator: Mr. Rollie Ford, Human Resources Consultant, TAC

Active shooter events have become constant headline news, and many workplace violence incidents are not random events. In this session, you will hear about escalating signs and behaviors that are sometimes dismissed but that can grow into more serious incidents and threats to the safety of your employees. Assessing incidents and threats from both external and internal sources is key to not only improving safety and security but also to ensuring mental health issues can be identified and addressed before they escalate into workplace violence.

Finding the Root: The Importance of Root Cause Analysis for Incident Prevention
Speaker: Mr. Isaac Garcia, Risk Control Consultant, TAC
Moderator: Mr. Joe Szewczyk, Risk Control Consultant, TAC
Root Cause Analysis is a technique used to determine the highest level cause of an incident. Finding the root cause of an incident helps direct resources to prevent similar incidents from occurring. In this session, attendees will learn how to use this technique and gain practical hands-on experience analyzing a reallife incident.

Reduce Catastrophic Losses by Avoiding the Path of Least Resiliency
Speakers: Mr. Robert Ruiz, Associate Director of Risk Management Services, TAC
Mr. William Vola, Deputy Emergency Manager, Chambers County
Mr. Rick Whitworth, Senior Regional Consultant, YOUNG & Associates
Mr. Michael Manders, Assistant Auditor, Chambers County

Moderator: Mr. Brett Anderson, Property Program Supervisor, TAC
“Everything is bigger in Texas,” especially our catastrophic property claims! From Harvey to wildfires in West Texas to unpredictable convective storms that produce hail, wind and tornadoes at a moment’s notice, every Texas county is susceptible to a catastrophic loss. Come to this session to learn why being prepared is not just an option, but also a resiliency requirement that just might save your county undue financial burden.

Creating an Ongoing Health Marketing Strategy in Your County: How-to Guide
Speaker: Ms. Shameria Davis, Wellness Consultant, TAC
Moderator: Mr. Santos Trejo, Employee Benefits Consultant, TAC
In this session, you will learn the impact that effective marketing strategies can have on your county’s health program and identify next steps to implement them. Ideas for this program include holding social events to recognize employees for participation, using social media to boost awareness, planning a local health fair and more.
Attend, and you’ll:
  1. Understand the importance of marketing in relationship to overall medical spend in your county, and
  2. Identify next steps to implement a marketing strategy for your county’s health problem.
Health Care Reform Update
Speaker: Mr. Quincy Quinlan, Health and Benefits Services Director, TAC
Moderator: Mr. Ernesto Martinez, Employee Benefits Consultant, TAC
This session will present the latest developments with Health Care Reform and review the various mandates it imposes on county group health plans. The content will encompass both the tactical and administrative aspects of compliance, updates on the Affordable Care Act reporting requirements and provide information to help counties develop strategies for managing their health benefits plans for the future.
10:45-11 a.m. Break
11 a.m.-noon Professionalism, Diversity and Valuing Differences in the Workplace
Speaker: Mr. Mark Warren, Training Consultant, TAC
Moderator: Mr. Rollie Ford, Human Resources Consultant, TAC

What are the characteristics of professionalism and what is a standard definition of a professional? No matter the business or industry, the standards and definition of professional conduct have varied little over the decades. This presentation helps you rediscover the deep sense of duty and obligation felt by anyone, especially younger generations, in an increasingly diverse world, who have earned the title of “professional”: competent, trained and ethical.

Safety and Human Resource Polices: What Every County Should Have and Why
Speakers: Mr. Larry Boccaccio, Risk Control Consultant, TAC
Ms. Mary Ann Saenz-Thompson, Human Resources Consultant, TAC
Moderator: Mr. Jack Coffey, Risk Control Consultant, TAC
Do you have the necessary policies in place to ensure compliance and attain safe and effective county operations? In this session, safety and HR policies mandated by federal and state laws and regulations will be covered as well as recommended policies you should put in place. We will discuss how these policies integrate and intersect in the safety and HR world and also explore potential caveats and pitfalls that may occur when adopting certain provisions.

Law Enforcement Non-Death Claims and the Impact on a County
Speakers: Mr. Eric Magee, Partner, Allison, Bass & Magee, LLP
Mr. Larry Simmons, Principal, Germer Law Firm
Moderator: Ms. Ivy Dickinson, Claims Litigation Examiner, TAC
Fatalities will always be a big cost-driver and garner the nightly news coverage in law enforcement claims. But what about those claims not involving a death? Whether it is denial of medical care, false arrest or another violation of civil rights, these claims may not make the nightly news can but be just as costly and complicated for the county. Come to this session to hear from TAC defense counsel on the latest claim trends and what the county can do to mitigate law enforcement liability risk.

Discover the Magic Bullet: “I like to Move It Move It” (repeated)
Speaker: Mr. Mark Zollitsch, Wellness Consultant, TAC
Moderator: Ms. Biral Patel, Wellness Consultant, TAC
This interactive session involves the audience in clapping and dancing, plus multiple stand-up-and-find-a-partner discussions. You will be able to identify one common fitness myth, identify two ways fitness impacts how you feel and your health and identify and implement three practical ways to build in exercise during your workday or facilitate fitness for other county employees.

Facts about Pharmacy (repeated)
Speaker: Mr. Thomas Nguyen, Clinical Account Executive, Navitus Health Solutions
Mr. Chris Sarver, Senior Client Services Executive, Navitus Health Solutions
Moderator: Ms. Kathy Davenport, Employee Benefits Consultant, TAC
Controlling pharmacy cost is critical to save on overall cost. Let’s talk about the Pharmacy Benefits Manager change to Navitus and how this change impacts the TAC Health and Employee Benefits Pool and its members.
Noon-1:30 p.m. Lunch
1:30-2:30 p.m. How to Conduct a Human Resources Risk Audit
Speakers: Ms. Michele Arseneau, Human Resources Consultant, TAC
Ms. Diana Cecil, Senior Human Resources Consultant, TAC
Moderator: Ms. Mary Ann Saenz-Thompson, Human Resources Consulant, TAC

Human resources risk audits determine whether your county practices, personnel policies and recordkeeping measures follow federal and state laws governing the employment relationship, employers' obligations and human resources best practices. Some important elements in HR audits include determining who is responsible for conducting the audit and the types of HR processes the audit should examine. This session will provide you with an overview of an HR Audit Process and some valuable tools to take back to your county to help you get started in your own HR Risk Audit.

Current Trends in Jail Operations: It’s More Than Just a Sheriff’s Problem
Speakers: Mr. Thomas Kerss, Senior Law Enforcement Consultant, TAC
Mr. David Whitis, Law Enforcement Consultant, TAC
Moderator: Mr. Terry Pickering, Law Enforcement Consultant, TAC
A major portion of a county’s annual operating budget goes toward maintaining jails. Sheriffs are responsible for avoiding liability concerns and remaining compliant with federal law and requirements from the Texas Commission on Jail Standards. Many don’t recognize the harm a non-compliant jail may have for their county and community. In this session, you will hear about the complexities of operating a county jail and learn to identify risks that must be addressed to avoid liability and reputational damage to a county. Learn how your role in county government impacts the success or failure of your jail and understand why keeping a legally compliant jail is not solely the responsibility of the sheriff but of every county official.

Looking Forward: The Changing Climate of Workers’ Compensation
Speaker: Ms. Stacy Corluccio, Claims Manager, TAC
Moderator: Ms. Andrea Beard, Claims Supervisor, TAC
Just in the last few years there have been interesting trends surfacing in workers’ compensation, including new laws for first responders with post-traumatic stress disorder and presumption, medical benefit changes to include medical marijuana and technological advancements, such as wearables. Medical providers have also begun to address psycho-social barriers and why injured workers do not return to work. Come to this session to learn what’s on the horizon with workers’ compensation and why it matters to you.

Stir the Pot with Nutritional Ingredients
Speaker: Ms. Stacey Bruington, Wellness Consultant, TAC
Moderator: Ms. Ashley Cureton, Wellness Consultant, TAC
Attend this session to learn about delicious, practical, yet simple ways to add healthy foods into your life. We will discuss nutritional facts, healthy alternatives and things to avoid. You will then apply what you’ve learned and make your own healthy option to taste.

Overview of Medicare
Speaker: Ms. Sheri Harmon-Butts, Strategic Account Executive, United Healthcare Retiree Solution
Moderator: Ms. Lorie Floyd, Employee Benefits Consultant, TAC
Are employees always asking you when they need to enroll in Medicare? Or asking how will Medicare effect their current coverage? During this session, you will learn how Medicare works with group medical plans and retiree supplemental plans for Medicare-eligible members, when a member needs to enroll in Medicare, about the coordinating benefits with Medicare, and about TAC HEBP County Choice Silver plans and the new options available.
2:30-2:45 p.m. Break
2:45-3:45 p.m. The Anatomy of an Employment Civil Lawsuit
Speakers: Ms. Joanna Salinas, Partner, Fletcher Farley
Mr. Mike Thompson, Associate General Counsel, TAC
Moderator: Mr. Rob Walters, Claims Litigation Examiner, TAC

Two lawyers discuss the nuts and bolts of employment civil litigation from conception by service to death by final judgment, without saying anything in Latin.

The Physics and Body Mechanics of Slips, Trips and Falls
Speaker: Mr. Clem Zabalza, Risk Control Manager, TAC
Moderator: Mr. Joe Szewczyk, Risk Control Consultant, TAC
A huge amount of time and resources are spent to eliminate slip, trip and fall hazards yet they continue to be the number one cause of injuries in the workplace. Understanding physics and body mechanics can go a long way to increase employee awareness of workplace practices and behaviors that cause slips, trips and falls and move the needle toward reducing these injuries.

Critical Risks Impacting Texas Counties and Their Budgets
Speakers: Ms. Stacy Corluccio, Claims Manager, TAC
Mr. Robert Ruiz, Associate Director of Risk Management Services, TAC
Moderator: Mr. Todd Kisel, Risk Management Consultant, TAC
WARNING: Your county budget may be at risk and you don’t even know it yet! The public sector is susceptible to many, if not all, of the same threats as the private sector but with one major difference – the requirement and demand for transparency. Come to this session to learn how to identify and take steps to mitigate the potential impact of certain critical risks on your county budget, before it is too late.

Why Oh Why Did They Do That?: Keys to Motivation and Behavior Change and How to Maximize Participation
Speaker: Mr. Mark Zollitsch, Wellness Consultant, TAC
Moderator: Ms. Stacey Bruington, Wellness Consultant, TAC
Participants in this session will be able to:
  1. Identify two things that motivate people to action
  2. Identify how the effectiveness of an incentive is impacted by a person’s readiness to change
  3. Articulate the difference between rewards, penalties and potential loss, and
  4. Share two things they can do to get buy-in from all levels of leadership, from the commissioners court to managers.
Unemployment Mock Hearing
Speaker: Ms. Cynthia Brennan, Unemployment Fund Program Specialist, TAC
Moderator: Ms. Clarissa Martinez, Employee Benefits Consultant, TAC
Unemployment hearings can have serious consequences for a county’s budget. A big part of cost control is winning at the hearing level, and even a seasoned HR pro can find unemployment law and hearings intimidating. In this session, we will show a re-enactment of a hearing and present best practices tips for the hearing process. We will also look at how to prepare hearing documents and witnesses, how evidence is offered and received, how the burden of proof impacts the hearing and how certain facts of the case can have the most influence on the hearing officer. You will be able to vote on the outcome of the hearing. See whether your decision lines up with the hearing officer’s decision.
3:45-4 p.m. Break
4-5 p.m. Human Resources Free Forum
Speakers: Ms. Michele Arseneau, Human Resources Consultant, TAC
Ms. Diana Cecil, Senior Human Resources Consulant, TAC
Mr. Rollie Ford, Human Resources Consultant, TAC
Ms. Mary Ann Saenz-Thompson, Human Resources Consultant, TAC
Moderators: Mr. Todd Kisel, Risk Management Consultant, TAC
Ms. Lisa McCaig, Risk Management Consultant, TAC
Mr. Patrick McFadden, Risk Management Consultant, TAC
Mr. Victor Uvalle, Risk Management Consultant, TAC

Here is your chance to discuss human resource issues with peers and TAC Human Resources Consultants. In this general session, the speakers will cover timely HR topics, developments and best practices. In addition, shared knowledge may help solve some common challenges facing your county. This roundtable session allows for open discussion on current HR issues and provides networking opportunities.

Safety Demonstrations
Speakers: Mr. Larry Boccaccio, Risk Control Consultant, TAC
Mr. Jack Coffey, Risk Control Consultant, TAC
Mr. Isaac Garcia, Risk Control Consultant, TAC
Mr. Joe Szewczyk, Risk Control Consultant, TAC
Moderator: Mr. Clem Zabalza, Risk Control Manager, TAC
In this session, you will see live demonstrations for fire extinguisher usage, heavy lifting, personal protective equipment and more. Join us for a fun, hands-on experience.

Coordinating Medical Treatment for Desired Outcomes in Workers' Compensation: A Panel Discussion
Speakers: Ms. Helana Barmore, Workers’ Compensation Manager, York Risk Services Group
Dr. Edward Bernacki, Professor of Population Health, UT Austin Dell Medical School

Ms. Stacy Corluccio, Claims Manager, TAC
Ms. Jerri Hettinger, Human Resources Director, Comal County
Moderator: Mr. Robert Ruiz, Associate Director of Risk Management Services, TAC
Come to this session panel discussion for answers to your questions concerning medical treatment for injured workers, return to work and the impact your county can have on its workers compensation claims costs! other workers' compensation (WC) laws specific to counties. Hear from your WC Claims Manager and other experts as they guide you through the workers’ compensation medical management claims process.

HBS and Wellness Roundtable
Speaker: Ms. Lorie Floyd, Employee Benefits Consultant, TAC
Moderator: Ms. Ashley Cureton, Wellness Consultant, TAC
Come share your health and wellness experiences and discuss your questions with your peers and TAC Consultants. This roundtable session allows for an open discussion on topics related to your county benefits and provides networking opportunities with other county members.
5:30-9:30 p.m. Evening Event and Activities
Friday, April 12
6:30-7 a.m. Fitness Activity
7:30 a.m.-noon Registration Open
7:30-8:30 a.m. Continental Breakfast
8:30-10 a.m. Picture This!
Speaker: Mr. Richard Hight, Inspirational Artist, Visual Impact
Feel stuck? Out of ideas? As if every door in your life seems to be locked? What if, tomorrow morning, it could all be different? What if all it takes is vision—seeing something new, daring to color outside of the lines? Richard Hight was once stuck. As an unassuming Oklahoma kid struggling in school, he never seemed destined for anything special. But one ordinary day changed everything about what he saw in life. Change is inevitable and can be challenging. Richard's keynote reminds us that good can come out of difficult situations. Through a live visual demonstration choreographed to music, Hight shares his story and insights that will help open your mind to redefine leadership and vision.
10-10:30 a.m. Break
10:30 a.m.-noon Fired — An HR Nightmare — Part Two
Speakers: Mr. Michael Shannon, Risk Management Services Director, TAC
Mr. Mike Thompson, Associate General Counsel, TAC
Mr. Robert Ruiz, Associate Director of Risk Management Services, TAC
Mr. Eric Magee, Partner, Allison, Bass & Magee, LLP
Mr. Larry Simmons, Principal, Germer Law Firm

During the interactive Part Two of this case, you'll participate as a juror. Watch as attorneys present their closing statements. Then you decide Lone Star County's fate.
Noon Adjourn
Continuing Education Type Hours
Commissioners 12 hours
County and District Clerks 13.5 hours
CPA/Auditors 12 hours
Human Resources (HRCI) 12 hours
Purchasing Agents 12 hours
Tax Assessor-Collectors 12 hours
Treasurers 12 hours
TCOLE 13 hours

Please send an email to Amy Lawson or fax notice of your cancellation to (512) 477-1324.

If a registration fee is paid: All cancellation and refund requests must be received in writing (fax or email acceptable) by March 19 (less $10 administrative fee). Cancellations and refund requests after March 19 will be subject to an administrative fee equal to one-half of the registration fee. No refund requests will be honored after April 15.

If you have questions or need more information, please contact Amy Lawson at (800) 456-5974.
Back to top