County Management & Risk Conference

April 1 - 3, 2020

Moody Gardens Hotel
Seven Hope Blvd
Galveston, TX 77554

As a precaution to limit the spread of COVID-19, the TAC County Management and Risk Conference, set for April 1-3 at the Moody Gardens Hotel in Galveston, has been cancelled and will not be rescheduled.

For more information, contact Amy Lawson or Megan West at (800) 456-5974.

Don't miss this opportunity to learn how to reduce risk and prevent losses throughout your county’s operations. Hear the latest about employee wellness and health benefit options that affect your bottom line.

Moody Gardens Hotel (ROOM BLOCK FULL)
7 Hope Blvd.
Galveston, TX 77554
(409) 741-8484

Contact Megan West to be put on the waitlist

Please call the hotel directly at (409) 741-8484 to reserve your room and refer to the "Texas Association of Counties" room block. You can also book your room online. Use group code: TACMGTRISK20

Single/double rate: $143 before tax

The conference room rate is offered, based on the hotel’s availability, through March 9, 2020. Reservations made after this date are subject to the hotel's prevailing rate.

Self-parking: Complimentary


SpringHill Suites by Marriott Galveston
6303 Broadway St
Galveston, TX 77551
(409) 740-9443

Room Rate: $99, available until March 13.

Wednesday, April 1
10 a.m.-5:15 p.m. Registration Open
Noon-1 p.m. Lunch (provided)
1-1:30 p.m. Welcome and Introductions
1:30-3 p.m. Building Better Connections in the Digital Age
Speaker: Mr. Seth Mattison, Co-Founder and CEO, Luminate Labs
In today's super-wired, highly digital society, humans still crave social interaction and relationships. In business, creating strong relationships is the key to achieving success, both individually and as an organization. What's the secret for cultivating successful relationships, particularly in business? As more and more of lives play out virtually, connections can sometimes feel less than fulfilling. From Facebook to LinkedIn, Twitter to Instagram, it's important to remember just how powerful it can be to reach beyond the fiber optics and make that physical connection. By balancing the time and energy we spend in both the physical and virtual space, we can create deeper and more meaningful connections. Seth will explore five key insights that will equip you for building better, stronger, more authentic relationships in the new world of work.
3-3:30 p.m. Break
3:30-4 p.m. Ransom: A County Under Attack
Speakers: Mr. Michael Shannon, Director of Risk Management Services, Texas Association of Counties
Mr. Robert Ruiz, Associate Director of Risk Management Services, Texas Association of Counties

In 2019, the barrage of U.S. ransomware attacks affected approximately 966 entities, of which, 113 were governmental entities. The cost of these ransomware attacks is in excess of $7.5 billion. These cybersecurity events (like ransomware) are on the rise and continue to evolve in new and creative ways. Gain a unique vantage point of what can happen as the infamous (and fictitious) Lone Star County deals with being hit with a ransomware attack. How did it happen? Learn what you can do to prevent this from happening in your county, and receive firsthand information and knowledge from our panel of experts.
4-4:15 p.m. Break
4:15-5:15 p.m. HUMAN RESOURCES
HR for Beginners: What You Need to Know
This session will introduce anyone new to the HR function or those who would like an overview of HR responsibilities. Attendees will learn some of the basic components of the HR function and what best practices should be used in the workplace. They will also gain knowledge to help perform HR duties, avoid potential lawsuits, and feel more comfortable handling challenging HR issues.

Managing Risk in a Video World
This session will explore legal problems that have risen from law enforcement activities videotaped by citizens and body cameras. Attendees will hear about the harsh public scrutiny law enforcement has experienced from poor actions, misunderstood tactics, and sensationalized narratives associated with video recordings. Learn how policy and training can help reduce the harmful effects from these video incidents.

Taking to the Sky with Drones
Whiskey...Tango...Foxtrot, the Pool has been cleared for take-off. In this session, you'll see how drone technology is helping members plan, prevent and be situationally aware.

It's Not All in Your Head: Mental Health Matters
We are all aware of the power of a healthy lifestyle and how it can help us lead a better, longer life. In this session, we will discuss a crucial component to overall health and wellbeing: mental health. During a roundtable discussion, participants will learn about stress, anxiety, depression, Post Traumatic Stress Disorder (PTSD) and acquire the necessary tools to achieve and support overall mental health and wellbeing.
5:15-6:30 p.m. Welcome Reception
6:30-9 p.m. TAC Risk Management Pool awards banquet (by invitation only)
Thursday, April 2
6:30-7 a.m. Fitness Activity
7:30 a.m.-5 p.m. Registration Open
7:30-8:30 a.m. Continental Breakfast
8:30-9:30 a.m. The Cost of Healthcare
Speaker(s): Mr. Quincy Quinlan, Director of Health and Benefits Services, Texas Association of Counties
Why does the U.S. spend more per capita than any other country in the world on health care, yet have some of the poorest health outcomes? In this session, explore the health care spending landscape and how your county or district can mitigate the budgetary impact of ever-increasing costs.
9:30-9:45 a.m. Break
9:45-10:45 a.m. HUMAN RESOURCES
Managing the HR Policy Circle of Life
This session will assist you in managing the HR policy life cycle to avoid headaches and legal pitfalls due to missing and outdate policies. You will also hear about the benefits of HR policies and clear-cut employee handbooks as well as straightforward HR policies and procedures. Putting HR policies and procedures in place will help in reducing risk, improving employee relations, and establishing consistent practices for managers’ decision making.

What You Do During Jail Intake Can Make a Difference
This intermediate level session will provide an in-depth look at legal requirements jails must follow in order to avoid liability issues. During this session, the human and legal lessons learned from ill-advised behaviors and failed supervision efforts will be discussed. Attendees will learn how certain actions and/or inactions can create legal concerns and considerable liability exposures, as well as negatively affect counties. Recommendations for policy, training and supervision to reduce future risks will also be discussed.

Pre-Claims Assistance: Why it Matters!
An employee is terminated and has threatened a lawsuit. What's next? Should you call TAC? This session will explain the pre-claims assistance benefit the Pool offers to its members and what scenarios qualify. In this session, you'll learn how early intervention can make a difference and help your county prevail in a claim.

Is Your Condition Managing You? A Look into Chronic Illness
Being well, leading a healthy lifestyle and making healthy choices is easier said than done. In this round table discussion session, we will dive into some chronic illnesses one by one to learn the signs and symptoms that may cause us to suffer in silence or seek medical assistance when we don’t otherwise know what to do. Participants will learn ways to get engaged and "get a grip" on these four categories: obesity and physical inactivity, cardiovascular illnesses, hypertension and hyperlipidemia, and diabetes.
10:45-11 a.m. Break
11 a.m.-noon HUMAN RESOURCES
Train the Trainer: Advanced HR Training Topics for Managers and Staff
Training is a critical piece to the success of any county. Improving skills and knowledge at all levels helps to reduce risk and prevent claims. This advanced session will discuss some training topics every HR department should have on hand for training managers and employees.

What You Don't Know Could Make You Sick: Environmental Considerations for a Safe and Healthy Workplace
Safe and healthy workplaces can be more involved than you can imagine. In this presentation, you will hear about environmental issues that could affect staff and visitors at your facilities and locations. Issues such as indoor environmental quality can be affected by mold, chemicals, asbestos, and even lead causing serious illnesses and regulatory concerns. Other topics will include requirements for proper storage of fuels and disposal of chemicals and other hazardous waste materials. Not managing these correctly could cause environmental hazards and possible negative regulatory action from state and federal agencies.

What's Reinsurance Got to Do, Got to Do with Me?
What’s reinsurance but a second-hand exchange? The Power of Pooling: Recognize similarities between the nature of reinsurance and risk pools. Discover what reinsurance is, why it exists and how it is used as a financial tool. You will also receive an update on the current conditions of the reinsurance market. You may even receive a treat.

Grandfathered vs Non-Grandfathered Plans: What Does it All Mean?
Learn about the difference between the Affordable Care Act (ACA) Grandfathered (GF) and Non-Grandfathered (NGF) plans. Learn whether your county offers a GF plan. What is the impact to the county and its employees? See if moving to a NGF plan can save your taxpayers money and help the county manage its budget.
Noon-1 p.m. Lunch
Fido at Work
What would you do if an applicant showed up for a job interview with a dog? What if an existing employee requested a dog? Is Fido a reasonable accommodation? Would supervisors know how to manage these situations? This session focuses on assessing and managing risk to your organization and the presentation of emerging research-based best practices for the creation of county policies and practices when Fido is requested as a reasonable accommodation.

Be a Risk Control Rock Star! Effective Facility Surveys - Part 1
Next to your staff, facilities are the most valuable asset for your county. Much like the training you do prevent injuries to your staff, facilities require documented surveys to protect from issues that can lead to a loss. In part one of a two-part session, you will learn of the importance of surveys, other important considerations, as well as tools and resources available to help conduct surveys.

Workers' Compensation Presumption and PTSD: Pool Impact and Planning for the Future
Workers' compensation for first responders is evolving and the long-term fiscal impact is still largely unknown. In this panel discussion, members will hear from a medical provider, workers' compensation defense counsel, and the workers' compensation claims manager on the legislation, the potential impact on pools and counties, challenges, and best practices to consider moving forward.

Open Enrollment Best Practices Round Table
Let's talk...about best practices in conducting annual open enrollment meetings. Find out how TAC HEBP can help make your job easier and ensure a successful enrollment season.
2-2:30 p.m. Break - Walk & Talk
2:30-3:30 p.m. HUMAN RESOURCES
Are You Ready to Put Your FMLA Genius to the Test?
So, you think you have mastered FMLA. This session will walk you through a series of scenarios that will demonstrate FMLA issues that can stump even the most seasoned FMLA administrators. In this advanced interactive session, presenters will discuss issues with attendees, how to take the correct course of action based on the facts of the case, and attendee’s FMLA knowledge.

Be a Risk Control Rock Star! Effective Facility Surveys - Part 2

In part two, TAC Risk Control Consultants will lead attendees in a hands-on exercise for conducting a facility survey. You will also learn how to use a checklist to effectively document the survey.

The 2020 Cyber Security Outlook for Texas Counties

Data is king in today's digital world. What if one day your county's data was held for ransom? What would your county do? Texas counties have become a prime target for cyber criminals. Come to this session with the Texas Department of Information Resources (DIR) to learn about the current cybersecurity landscape, the importance of HB 3834 and the resources that DIR has available for all counties.

Blue Cross and Blue Shield of Texas – Standing with TAC and Our Counties in Sickness and in Health
BCBSTX account team will provide reminders of our many underutilized services/features such as: Blue Access for Members & Cost Comparison Tool, Well onTarget, Blue 365, discount gym membership program, and the mobile app. BCBSTX will also feature our vendor partners, such as: MDLIVE, Airrosti, Livongo, and Omada.
3:30-3:45 p.m. Break
3:45-4:45 p.m. HUMAN RESOURCES
HR Roundtable

Here is your chance to discuss human resource issues with peers and TAC Human Resources Consultants. In this session, speakers will cover timely HR topics, developments and best practices. Shared knowledge may help solve some common challenges facing your county. This roundtable session allows for open discussion on current HR issues and provides networking opportunities.

Simulator Alley

Training is an essential part of a good risk management program. Information and techniques learned in training helps prevent incidents and avoid losses. However, you sometimes don't get to practice what you learn until you really need to put it to use. Simulators are tools that can help bring together classroom learning with practical hands-on experience. TAC has assembled the most comprehensive array of simulator tools of any risk pool in the US. Come check out a demo of the simulator tools available to TAC RMP members.

Telemedicine Live Demo - Bridging the Medical Gap in Workers' Compensation

Come to this session for a live demo of telemedicine and see how this service can provide additional access to care and save time for counties and injured workers after a minor injury or communicable disease exposure has occurred. The telemedicine process from start to finish will be presented, as well as how counties can sign up for this value-added medical treatment option.

Life Insurance Protection: Are Your Employees Adequately Protected
A discussion about the types of life insurance and how it benefits the individual. Futher discussion of life insurance provisions along with the necssary information need to provide a quote and why? In addition to life insurance coverage, additional value-added benfits can be provided as well.
6-9:30 p.m. Evening event and activities
Friday, April 3
7:30 a.m.-noon Registration open
7:30-8:30 a.m. Continental breakfast
8:30-10 a.m. Live Longer, Happier, and Healthier with the Groundbreaking Science of Kindness
Speaker: Dr. Kelli Harding, Assistant Clinical Professor of Psychiatry, Columbia University Irving Medical Center
In her work as a physician, writer and educator Dr. Harding explores the science of kindness and the social dimensions of health. These hidden factors affect the body in profound ways, altering metabolism, immune functioning, mental health, and the course of disease. In her work as a doctor, she combines the latest biomedical advances with big-picture public health research to help people live well, even with chronic disease or serious illness.
10-10:30 a.m. Break
10:30 a.m.-noon Ransom: A County Under Attack | Part 2
In 2019, the barrage of U.S. ransomware attacks affected approximately 966 entities, of which, 113 were governmental entities. The cost of these ransomware attacks is in excess of $7.5 billion. These cybersecurity events (like ransomware) are on the rise and continue to evolve in new and creative ways. Gain a unique vantage point of what can happen as the infamous (and fictitious) Lone Star County deals with being hit with a ransomware attack. How did it happen? Learn what you can do to prevent this from happening in your county, and receive firsthand information and knowledge from our panel of experts.
Noon Adjourn

Members of TAC's pools can be reimbursed for travel expenses incurred for this conference. A maximum of two people per county can be reimbursed. If more than two from a single county register, reimbursements will be provided on a first-come, first-served basis. TAC will reimburse the following:

  • A TWO-night stay at the Moody Gardens Hotel, up to $143 per night for single/double occupancy
  • Travel expenses
    • Driving: actual mileage, car rental fee, actual fuel expenses
    • Flying: airfare not to exceed $450 without prior approval and shuttle/cab/rideshare to and from airport

Note: No reimbursement for meals. Most meals will be provided during the conference.

Receipts for lodging and airfare are required

Please note only members of TAC's RMP, HEBP or Unemployment Fund pools are eligible for reimbursement.

Wi-Fi: Complimentary in all guest rooms and meeting rooms.

The LBJ School of Public Affairs at the University of Texas is the education co-sponsor of the 2020 County Management & Risk Conference.

Continuing Education Type Hours
CPA/Auditors 12
Commissioners 12
County and District Clerks 12.5
Human Resources 12
Tax Assessor-Collectors 12
Treasurers 12

Please send an email to Megan West or fax notice of your cancellation to (512) 477-1324.

If a registration fee has been paid: All cancellation and refund requests must be received in writing (fax or email acceptable) by March 19 (less $10 administrative fee). Cancellations and refund requests after March 19 will be subject to an administrative fee equal to one-half of the registration fee. No refund requests will be honored after April 3.

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