Best Practices Awards Spotlight: Midland County


By Roland Gilbert, Communications Specialist

  • Share this:


After a decade of successfully delivering several new milestone projects to the public, Midland County leaders decided it was time to properly honor the county’s greatest assets who help deliver those projects — its employees.

In recognition, the Texas Association of Counties (TAC) has given a 2018 County Best Practices Award to Midland County for its I.M.P.A.C.T.S. Values Program.

Through the program, county employees have embraced Midland County’s six core values — integrity, compassion, diligence, accountability, respect and trust — and are regularly praised for their demonstration of Influence More People, Actions, Character, Trust and Service (I.M.P.A.C.T.S.).

The program encourages peers to nominate outstanding coworkers who demonstrate the county’s six core values. One Honoree of the Month is selected by committee to be recognized by a Celebration Squad. Employee morale and enthusiasm are reportedly at an all-time high.

“This program is simple, but it’s innovative,” said Court Administrator Jenny Hilton. “It allows departments to come together and collaborate on recognizing and honoring incredibly hard-working employees.” The invitation to recognize a county employee is also extended to the public. “Thank you” postcards are available in every Midland County facility and are, upon entry, delivered to the employee’s supervisor.

“I’m encouraged by the intentional leadership of Midland County’s officials to recognize county employees’ dedication,” said TAC Executive Director Susan M. Redford. “Residents surely benefit when an employee is positively motivated. We hope this award inspires other counties to leverage more best practices and continue discovering new solutions to better serve Texans.”

The biennial program recognizes the efforts of county leaders in implementing innovative, scalable and replicable solutions to challenges facing local government throughout Texas. Areas of focus include financial and general management, public safety and corrections, health and human services, technology, community improvements and other county-related responsibilities.

Collin County was one of eight Texas counties selected to receive a TAC 2018 County Best Practices Award. Look for more spotlights in future issues of County magazine. Learn more about the County Best Practices Awards program at