As the COVID-19 outbreak evolves in Texas, TAC Health and Benefits Services staff are closely monitoring the situation and are working to remain responsive to the needs of TAC Health and Benefits Pool members.
HBS offers the following information to assist our members. Please check back for updates.
Last updated: 8-28-20
Currently, TAC Health Benefits Services (HBS) is operating as normal with no changes to our standard business practices in services to TAC Health and Employee Benefits Pool Members. Due to the current situation, our offices are closed to the general public and most staff will be working remotely through Nov. 2.
- Our staff is available to receive phone calls and emails requesting assistance with questions and concerns. You can reach your Employee Benefits Specialist or other HBS staff at the same telephone number or email you normally use. Visit the HBS Contacts page to find contact information for the HBS staff who serve you.
- Blue Cross Blue Shield of Texas Customer Care: 855-357-5228 between 7 a.m. and 7 p.m. CST.
- Navitus (prescription drug benefits) Customer Care: 844-268-9789, 24 hours a day, 7 days a week.
I: Information about your health and prescription benefits
II: Helpful videos from HEBP Wellness Consultant Mark Zollitsch
Protect yourself and others from COVID-19:
Overcome fear, anxiety, grief and stress:
Boost Your Immune System:
Navigating the Future as the State Reopens:
III: Resources and Information about your additional health benefits