Handling PIA Requests


May the county designate a mailing address or email address to receive PIA requests?

Yes, a county may designate one mailing address and one email address for receipt of written public information requests. Under Government Code §552.234, if the county does so and includes the addresses on its PIA posters and the county website, it is not required to respond to a request for information unless the request is received at one of the designated addresses, by hand delivery or by another appropriate method that has been approved by the county. For more information, see TAC’s Public Information Act handbook.