The Texas Association of Counties heads into its next 50 years as the best in Austin. The Austin American-Statesman has selected TAC the 2019 Top Midsize Workplace in the greater Austin metro area.
"The Texas Association of Counties turned 50 years old this year, but employees at the nonprofit organization that serves all 254 county governments in the state say they are just hitting their stride," the newspaper said in its coverage of the award.
Premier customer service is a fundamental mission for TAC. Each day, employees work to support Texas' 254 counties and more than 4,000 county officials in their service to Texans.
"I am extremely proud that TAC received a top workplace honor," said TAC Executive Director Susan M. Redford. "The fact that this award is solely based on employee responses makes it even better. Over the past year, we have worked hard to create and foster a more collaborative culture across the organization. We also know that unbelievable service and customer satisfaction are paramount to our success, and this is what we hold ourselves to."
TAC provides a variety of services to its members — from delivering legislative support, relevant and timely legal information, pool coverage and related services, and comprehensive risk management services to supplying required continuing education and county-related news. In doing so, employees find innovate ways to support county officials in their work serving Texans.
One example of these services is Leadership 254, a professional and personal leadership development program designed by and for county officials.
"We work with our members to create the curriculum they need," said Education Program Manager Haley Click about Leadership 254. "I love the results we have gotten. This is a life-changing program for many of our members. It is focused on professional and personal growth. We are trying to break down the barriers for each office in the county courthouse. We are trying to help these officials work together to better do their work."
Each year the Stateman recognizes outstanding workplaces, companies and organizations of varying sizes in the Austin area. This honor is determined entirely by surveys completed by company employees. Survey questions focus on the emotional and relational environment of workplaces.