All cancellation and refund requests must be received in writing (fax or email acceptable). Refunds requested before Aug. 7 are subject to a $10 processing fee. Refunds after Aug. 7 will be subject to an administrative fee equal to half of the registration fee. No refund requests will be honored after Sept. 1. Please email Rachel Kucera to cancel your conference registration.
If you must cancel a room reservation, please notify Deanna Auert. In the event of a waitlist, this allows others opportunity to stay at the host hotel.