TAC offers and supports listserv groups to county officials and staff with the purpose of sharing questions and solutions across the counties. These communities have now been upgraded to a new system called Mobilize.
Mobilize offers enhanced features like a web-based communications platform and mobile app. Subscribers are now able to post events and polls to the web platform, as well as communicate one-on-one using its chat feature. Users can continue to communicate entirely through email if they wish, just as they did with the listserv.
Seamless Communication
Mobilize offers a seamless experience through its three communication methods: email, web-based platform and mobile app. Messages posted to the group on the web platform will be received via email and mobile app notification. Messages sent to the group via email will also appear on the web-platform communication feed, as well as the mobile app, and so on.
Changes to Expect
In addition to these enhanced features, there are a few differences subscribers will notice with Mobilize:
- When you receive a message via email, clicking “Reply” will respond only to the sender of the email. Clicking “Reply All” will send your response to the entire group.
- The email address used to send a message to your listserv group will change. The old listserv utilized the @list.county.org domain, whereas the new email addresses for communicating with communities in Mobilize will end in @groups.county.org. Messages sent to the old email address will not reach users.
- Once you’ve set up your password, you can log into Mobilize’s web-based communications platform at tac-community.county.org.
- Mobilize's web-based communications platform is best experienced in the Google Chrome browser. Other browsers, such as Internet Explorer, may experience glitches. Find out how to download Google Chrome here. (Please note that some counties may require approval from the IT admin in order to download new software. Please consult with your IT admin with any concerns.)
How to Use Mobilize
With Mobilize, you can continue to communicate with your group entirely through email using your updated listserv email address with the @groups.county.org domain. Want a more interactive community experience? Use the Mobilize mobile app and web-based platform. These operate much like other social community platforms, like Facebook or NextDoor, allowing members to "like" posts and create events and polls. Learn more about how to use Mobilize here.
Want to learn more? Watch a pre-recorded webinar about Mobilize here.
Issues or Questions?
Contact your listserv moderator or CIRA Support at support@county.org at (800) 456-5974.