Education & Training

TAC offers and supports listserv groups to county officials and staff with the purpose of sharing questions and solutions across the counties. In the past few years, these communities were upgraded to a system called Mobilize.

Mobilize offers features like a web-based communications platform and mobile app. Subscribers are now able to post events and polls to the web platform, as well as communicate one-on-one using its chat feature. Users can continue to communicate entirely through email if they wish.

Seamless communication

Mobilize offers a seamless experience through its three communication methods: email, web-based platform and mobile app. Messages posted to the group on the web platform will be received via email and mobile app notification. Messages sent to the group via email will also appear on the web-platform communication feed, as well as the mobile app, and so on.

A few things to note

In addition to these enhanced features, there are a few things Mobilize subscribers should be aware of:

• When you receive a message via email, clicking "Reply" will respond only to the sender of the email. Clicking "Reply All" will send your response to the entire group.
• When using email to communicate to your Mobilize community and fellow subscribers, the email addresses of senders and recipients will end in @groups.county.org. Please do not add other email addresses (particularly those not ending in @groups.county.org) to emails meant for your Mobilize community, as this will create mail flow disruptions.
• Once you've set up your password, you can log into Mobilize's web-based communications platform at tac-community.county.org.
• Mobilize's web-based communications platform is best experienced in the Google Chrome browser. Other browsers, such as Internet Explorer, may experience glitches. Find out how to download Google Chrome. (Please note that some counties may require approval from the IT admin in order to download new software. Please consult with your IT admin with any concerns.)

How to use Mobilize

With Mobilize, you can continue to communicate with your group entirely through email using your listserv email address with the @groups.county.org domain. Want a more interactive community experience? Use the Mobilize mobile app and web-based platform. These operate much like other social community platforms, such as Facebook or NextDoor, allowing members to "like" posts and create events and polls.

Want to learn more? Watch a pre-recorded webinar about Mobilize.

Issues or questions?

Contact your listserv moderator or CIRA support, or call (512) 615‑8915.