All cancellation and refund requests must be received in writing (fax or email acceptable). Refunds requested before April 12 are subject to a $10 processing fee. Refunds requested after April 12 will be subject to an administrative fee equal to one-half of the registration fee. No refund requests will be honored after May 24. Please email Nino Miranda or fax (512) 477‑1324 to cancel your conference registration.
If you must cancel a room reservation, please notify Rachel Kucera. In the event of a waitlist, this allows others an opportunity to stay at the host hotel.